- CSChelsea S.I recommend this productRated 5 out of 5 stars1 year agoBEST. LASHES. EVER.
I can’t wear almost any lash, not even some Ardell ones, but these lashes have an almost invisible band that is so comfortable and that you can’t even feel them!! I wear these babies all day! I’m not kidding when I say that these will be the last lashes I ever buy. I won’t purchase any others and have even gotten the multipacks! If you’re wondering if you should purchase some, do it!! They are well worth the money.NJNikkia Joy Cosmetics1 year agoHello Chelsea, thank you for this incredible feedback, greatly appreciated! We are so over the moon to know that you are loving our lashes so much and that you find them so comfortable to wear! We can't wait for you to try out some other styles from our different collections! Sending so much love xx
- BGBethany G.I recommend this productRated 5 out of 5 stars3 years agoNatural
I just made my 2nd order of these erin lashes. They are some of the most natural looking lashes i've ever worn. really recommend if you are looking for something subtle
The Erin Lash is the perfect lash for those who love a soft, wispy natural look and unparalleled long wear comfort.
- Soft, wispy lash fibers arranged in delicate bundles for added volume at the lash base.
- Lash ends are carefully tapered to give the ultimate natural look
- Lash fibers are perfectly curled with wispy tips for a soft finish
- Invisible band for undetectable & comfortable wear
- Perfect for all eyes shapes & natural lash lovers
How will my order be shipped?
All orders are shipped via Australia Post with tracking.
Standard shipping $7
Express shipping $12
When will my order be shipped?
All orders will be processed and shipped within 1-2 business days. Please note that our warehouse is closed on all Australian public holidays and shipment times will begin the next business day following. Please note that during times of high order volume (sales, new product launches, new collection launches, holiday periods etc) this shipment time will be extended.
How long will my order take to arrive?
Domestic orders shipped within Australia usually take 2-5 business days to arrive when shipped via regular post. Express shipping orders will arrive within 1-3 business days once shipped. Please follow the delivery of your shipment via the Australia Post tracking number that we provide you with via email.
Incorrect Addresses & Unclaimed Parcels
Please be sure to double check your address when submitting your order as we ship to the exact address that is provided. If your parcel is returned to us due to incorrect address you will be required to pay a reshipment fee to have your parcel delivered a second time. We are sorry but addresses are unable to be changed once your payment has been made.
Please contact us within 5 business days if you parcel arrives damaged, so we can get in contact with our courier and delivery agents. Please photograph and keep all of the packaging, as the courier company will request to see evidence of damaged goods. Our friendly customer service team will assist you through this process.
What is your return and exchange policy?
Nikkia Joy Cosmetics take pride in its stringent quality control procedures and strives to provide our customers with only the highest quality products. If however, you are dissatisfied with your products on arrival please contact us within 10 business day via the CONTACT US page on our website and someone from our friendly customer service team will assist you ASAP. Due to hygiene reasons, we are unable to offer refunds/exchanges for change of mind returns.
Why is my order coming from the USA?
During times of high order volumes (sales, launches etc), processing times at one or more of our warehouses may be extended. If NJC determines it will an order can be received sooner, we may at any point change the location that your order is sent from. This will ensure you receive your order in the fastest possible time. Any additional shipping charges will be absorbed by NJC.
We are continuing to process and ship orders without delay, however due to the current COVID-19 crisis, there may be a delay in the delivery of your order as a result of the increased number of online orders and deliveries and subsequent delays from Australia Post. Currently, Australia Post is recommending that customers allow an additional 10 business days for the domestic delivery of parcels within Australia. Please track the status of your order by clicking the link attached in your shipping confirmation email.