- ALAngie L.Verified BuyerI recommend this productAge Range 45 - 54Rated 5 out of 5 stars3 months agoBeautiful
I love it it’s beautiful !NJNikkia Joy Cosmetics3 months ago
Thank you so much for loving your NJC Loose Pigments! These are such stunning shades <3
The NJC Team
- MBMegan B.Verified BuyerI recommend this productAge Range 25 - 34Rated 5 out of 5 stars5 months agoLovely
Really enjoy these! Very pretty and so simple to get a look that looks like it took much longer to achieve!NJNikkia Joy Cosmetics5 months ago
Thank you so much for this amazing feedback and for loving your NJC Loose Pigments! We are very happy to know you are seeing stunning results with them!
The NJC Team
- KMK M.Verified BuyerI recommend this productAge Range 25 - 34Rated 5 out of 5 stars6 months agoLove all of the pigments I have bought!
With how little you have to use to get fantastic colour, it should last me for a very long time! All of the colours are vibrant and I have had multiple compliments!
So far have only used as eyeshadow, but the pigments are awesome and I may be using them in everything from nail polish to craft projects!NJNikkia Joy Cosmetics6 months ago
Thank you so much for leaving such a fantastic review for the Mythic, Cosmic and Celestial Chromashift Pigments! We are so delighted to know you are loving them and seeing stunning results with them! We are also excited for you to use them as nail polish and for craft projects!
The NJC Team
- ALAnnette L.Verified BuyerI recommend this productAge Range 35 - 44Rated 4 out of 5 stars1 week agoGlorious colour
A fantastic range of rich blue/green/purple shades, that make my brown eyes popNJNikkia Joy Cosmetics6 days ago
We appreciate your lovely reviews! We are so happy you are loving your NJC Loose Pigments and that they make your beautiful brown eyes pop!
The NJC Team
How will my order be shipped?
All orders are shipped via Australia Post with tracking.
Standard shipping $7
Express shipping $12
When will my order be shipped?
All orders will be processed and shipped within 1-2 business days. Please note that our warehouse is closed on all Australian public holidays and shipment times will begin the next business day following. Please note that during times of high order volume (sales, new product launches, new collection launches, holiday periods etc) this shipment time will be extended.
How long will my order take to arrive?
Domestic orders shipped within Australia usually take 2-5 business days to arrive when shipped via regular post. Express shipping orders will arrive within 1-3 business days once shipped. Please follow the delivery of your shipment via the Australia Post tracking number that we provide you with via email.
Incorrect Addresses & Unclaimed Parcels
Please be sure to double check your address when submitting your order as we ship to the exact address that is provided. If your parcel is returned to us due to incorrect address you will be required to pay a reshipment fee to have your parcel delivered a second time. We are sorry but addresses are unable to be changed once your payment has been made.
Please contact us within 5 business days if you parcel arrives damaged, so we can get in contact with our courier and delivery agents. Please photograph and keep all of the packaging, as the courier company will request to see evidence of damaged goods. Our friendly customer service team will assist you through this process.
What is your return and exchange policy?
Nikkia Joy Cosmetics take pride in its stringent quality control procedures and strives to provide our customers with only the highest quality products. If however, you are dissatisfied with your products on arrival please contact us within 10 business day via the CONTACT US page on our website and someone from our friendly customer service team will assist you ASAP. Due to hygiene reasons, we are unable to offer refunds/exchanges for change of mind returns.
Why is my order coming from the USA?
During times of high order volumes (sales, launches etc), processing times at one or more of our warehouses may be extended. If NJC determines it will an order can be received sooner, we may at any point change the location that your order is sent from. This will ensure you receive your order in the fastest possible time. Any additional shipping charges will be absorbed by NJC.
We are continuing to process and ship orders without delay, however due to the current COVID-19 crisis, there may be a delay in the delivery of your order as a result of the increased number of online orders and deliveries and subsequent delays from Australia Post. Currently, Australia Post is recommending that customers allow an additional 10 business days for the domestic delivery of parcels within Australia. Please track the status of your order by clicking the link attached in your shipping confirmation email.