Natural hair brushes are an investment and should be treated in a similar way to your own hair. As they are the same as the hair on your head, they can also be prone to kinks, scratchiness and shedding if not cared for properly. Synthetic brushes, whilst easier to care for and hardier to rough treatment, will never be able to achieve the same result or level of performance as a natural brush. Our brushes are designed specifically for optimal performance, and make blending powders and creams easier than you could have ever imagined!
The bristles on my brush are splayed out - what can I do?
- Sometimes the brush guard placed around your brush can become dislodged as a result of movement during transit and the bristles of your brush may look a little splayed out on arrival. While this is rare, if it does occur it is very easy to remedy. We recommend washing the brush as per the below instructions to ensure that smooth the bristles back into their intended shape. It is similar to when you tie your hair up in a scrunchie, the kink will remain until the next time you wash your hair. This can also occur if you pack your brushes into a makeup bag amongst your makeup products when traveling, if they move around during transit too much it can cause the brush to come out of the bag looking a little messy. Simple wet the bristles, allow them to dry and they will be back to their original shape.
How do I wash my brushes?
- Natural hair brushes are best washed in a mild liquid soap (we recommend pure castile soap or similar) and brush cleaning products containing alcohol or ethanol should never be used. Harsh cleansers and alcohols will dry the moisture from the natural bristles and can result in the brushes shedding and feeling scratchy.
Cleaning instructions:
- Holding brush with bristles pointing downwards, gentle wet the brush under warm running water
- Dip the brush in a mild liquid soap and gently swirl the brush in the palm of your hand to foam up the soap
- Rinse the brush under running water again until all soap and residue is gone (you can also continue to swirl the brush in the palm of your hand under the running water to help remove all soap
- Using fingers, gentle squeeze excess water out of bristles and reshape bristles into desired shape
- Lay the brush down on a clean, dry towel and allow it to dry naturally
Our favorite soap to use is the Dr. Bronners Pure Castile Soap - it it a very mild, conditioning soap and comes in lots of great scents! https://amzn.to/3eJ7GE0
My brushes are shedding - what should I do?
- Mild shedding is part of the normal life cycle of natural brushes and is nothing to cause concern. When your brushes first arrive, we recommend washing them prior to use to ensure any loose hairs that are left from the normal manufacturing process are dislodged. It is then normal to lose the occasional hair when using the brushes, much like it is normal to shed hair from your own head.
My brushes feel scratchy - what should I do?
- Our natural hair brushes are designed for optimal performance and the nature of hand shaped brushes vs laser cut synthetic brushes can result in them on occasion feeling scratchier than usual if you are used to using only synthetic brushes normally. If brush bristles are too soft, and all bristles are the same length, they are unable to effectively and quickly blend pigments, creams and powders onto the skin - resulting in it taking a much longer time to blend, or rendering them ineffective completely. Our brushes are made with a mixture of fine, soft hairs, and coarser, textured and crimped hairs to ensure they achieve maximum blending capability. If you have made the mistake of washing your brushes in a harsh soap, this can also result in them feeling scratchier than normal. If this has occurred, we recommend washing them again in a mild liquid soap (such as pure castile soap - Dr Bonners is our fave!) and then applying a very small amount of conditioner to the bristles and rinsing. It’s best to think of natural brushes in the same way that you think of your own hair - if you use harsh, non conditioning products on your hair, it will feel dry, scratchy and will be less shiny.
